CAFM FAQs

To qualify to earn the CAFM certification, you must have one year of work in fleet management or parts other adjacent fleet and mobility related roles.

For detailed information on eligibility requirements, see the CAFM Candidate Handbook.

To enroll in the CAFM certification program, please visit the CAFM Certification webpage, and click on the button that says “Enroll in CAFM!”. This will take you to our storefront, where you will be able to enroll in the program.

The CAFM program is designed to be a self-study program. Many adult learners, however, learn better with the audio/visual aids that the online Boot Camp webinar presentations provide. These webinars cover the same materials as the Guidebooks through a series of power point slides presented by industry experts. Since they are pre-recorded, you can access them at will and watch the recording as many times as needed.

If you are enrolled in the Certified Automotive Fleet Manager (CAFM) certified program, you have one free attempt to complete each module’s examination. If you do not pass the exam on your first attempt, you can purchase additional attempts through the CAFM Exam Fees & Registration page.

Each exam (eight in total) is one-hour and composed of 50 multiple-choice questions. The exams focus on common knowledge and skills that have been identified as being important to competent practice through a job analysis in the fleet industry.

CAFM certification exams are taken online. Candidates are required to test by computer using NAFA’s web-based testing platform and may do so at any time. Artificial Intelligence (AI) assisted proctoring technology is embedded in the platform and used automatically for every exam to ensure secure testing. Candidates will receive the results immediately.

You may take as many exams as you would like. Your decision on how many to take should be based on your level of preparation and how much material you can retain at one time.

You do not need to schedule exams with NAFA or a testing center. Since the exams are online, you can take them anytime you want.

Each exam is one-hour long and has 50 multiple-choice questions.

There is no recommendation from NAFA. You may complete the modules in any order.

Everyone starts with a different level of experience and learns at a different pace, so the time spent in study to successfully pass each module varies greatly.

You will not be able to find out which questions you answered incorrectly. You will be informed by what percentage you passed or failed. (The pass mark is 70%.)

Additional attempts can be purchased if you do not pass the exam on your first attempt.

On the NAFA website, log in at the top right of this page. Once logged in, click the “Register for an Exam” button below, which will send you to the Learning Management System (LMS) and log you into your account automatically.

You will see a list of exams for purchase. Click to purchase the exam and you will then be provided access. Please note, you will not be able to take an exam unless you are already currently enrolled in the program.

Once you purchase an exam, the exams have the same expiration date as your CAFM (three years) program.

When you earn your CAFM, plan to walk across the stage at the CAFM Graduation Ceremony during the next NAFA Institute & Expo, the premier annual event for the fleet industry.

CAFM graduates are required to earn a set number of recertification points, every five years to maintain their designation. The requirements for CAFM Recertification are 80 points. Please see the CAFM Recertification page for more information.

This “Contact Us” mailbox can be used to ask NAFA questions, submit complaints, file an appeal, or communicate with us about any other certification/recertification-related matter. To ensure your message is properly routed, please choose an option from the drop-down menu that best describes the topic of your message.